Bekki Pagliei- Owner and Senior Concierge (Specializing in Disney World)- I am a wife, mother, OCR racer and owner of Fairy Godmother’s Tours. I began selling Disney vacations in 2015 because all of my friends and family knew I was the go-to Disney vacation planner. I have graduated from the College of Disney Knowledge and have traveled to Disney at least once a year since 1998 with my family, alone and with adults.
My family has been a member of the Disney Vacation Club since 2015, and our home resort is Animal Kingdom’s Kidani Lodge. We have stayed at several properties and aspire to stay at a different one for each trip. My 5 and 7 year old boys have also become Disney fanatics, so I’m perfect for those wishing to plan a less stressful trip with children as well as adults who want to wine and dine their way around the parks. Everyone’s trip should be what they want it to be, a very personal experience and I love making sure that shows when I help you plan your trip. When it is me and my husband or adult friends, It’s all about the world class food and thrill rides. When it’s just me and my two kids, it’s a bit slower and focuses on them. My boys and I enjoy trying to meet different characters on each trip, collecting and trading Disney pins, and all things Stitch, Ratatoille, Pooh, Ursula, and Toy Story!
I love helping you to plan every aspect of your trip. From the beginning we will work with your budget to find the perfect hotel. I will help you plan your days with the restaurants you will enjoy the most, and making sure your able to get to all of the rides, shows and Disney experiences that you want. There are tons of tricks and tips I love to share with my clients to make sure that they get the type of experience that makes them want to visit Disney year after year. So let’s get our Mickey Ears on and start planning!
Erica Turzak – Senior Concierge- Specializing in Disneyland, RunDisney, and Aulani. I am a wife, mother, runner and entrepreneur. But my real passion is travel and I’ve spent extensive time in both the US and abroad. It is no secret to everyone that my most favorite and memorable vacations have been in Disney . My family is a member of the Disney Vacation Club in Aulani and I have participated in over a dozen RunDisney races in the last 5 years. My 4 and 10 year olds have grown up with Disney and I wouldn’t have it any other way. We are ride junkies , and it’s not absurd for us to ride Everest four times in a row and then hop over to Hollywood Studios to do Rockin Roller coaster as a finale.
I love talking about all things Disney! Starting with your hotel and restaurants, to all of the latest thrill rides, I can help you plan your trip and get the most out of your Disney vacation. From making sure you take advantage of those Extra Magic hours all the way to securing ALL those fast passes that you’ve been dying to get, I can help you with everything you need.
I absolutely love running and most favorite races are the ones put on by RunDisney. I have run several races in California and Florida; 5k and 10k races, multiple Wine and Dine half marathons, and am currently training for the Dopey Challenge. My Disney medals are by far my most unique and most prized!
Scott Mikkelsen- Senior Concierge
I enjoy planning vacations almost as much as being on them. That’s why being a Disney Concierge with FGM Tours is perfect for me. I am a father, husband, sports fan, and Disney Planner.
I have traveled to Disney World a dozen times, staying at both moderate and deluxe resorts as well as off property. My experiences as both a child and adult give me the knowledge and passion to help plan Disney Vacations for my clients and friends.
Everyone has a different theory about why they love Disney vacations and each family can have a completely different trip depending on their budget, interests and desires. For us, a Disney vacation is about staying at a Disney resort, eating at world class restaurants, and touring the parks with as little lines as possible.
My Disney experience started when I was 4 years old. On arrival day my Dad took me to the Magic Kingdom while mom stayed at the hotel with my baby sister. As we walked to the front gate my Dad warned me that they may not have any tickets left and not to get my hopes up. He politely informed the cast member that it was my first visit and asked if any tickets were available. She responded that we were in luck. Disney’s Magic Kingdom had only 2 more tickets left for that day. It was a magical day I’ll never forget. However, I’m still wondering if we really got the last 2 tickets or if this was my first experience with the famous Pixie Dust you hear so much about.
As I grew older we would visit 5 more times. When I met my wife & she told me she was a Disney fan, I knew I had found the girl for me. We took our first vacation together, experienced our Honeymoon and eventually a Babymoon, all at our favorite place. Now, as our sons grow up, we look forward to the family time we will have at Walt Disney World and creating new memories and traditions with Walt, the Mouse and all of his friends.
Sean Gusler – Concierge
I’m here to tell you that Disney isn’t just for kids! I love all forms of traveling especially cruising. By far my most memorable trips are Disney. I have traveled to Disney World with my family on over a dozen trips since age four. I’ve turned ten in Disney, drank Epcot as I turned twenty one, and two years ago I asked my future wife to marry me, right in the middle of Main Street, USA. (We are planning a Disney themed wedding this May with a honeymoon in Aulani) Even as a 20 something, Disney has remained a staple for vacations with my fiancée as well as groups of friends. (Disclaimer- I may even enjoy and appreciate the Disney Magic more now than when I was younger.) My fiancé and I LOVE trying new restaurants, bars, and hidden gems in the parks and resorts every time we go, and try to stay at a different resort each time. So it was no surprise that I would become a Disney travel agent.
Disney Magic has become second nature to me. Not only did I pull off the surprise engagement in front of Cinderella’s Castle, but I also coordinated my fiancée’s family to be there without her knowledge. I know that setting up FastPasses, dining reservations, and all of the magical extras can be overwhelming, but it doesn’t have to be. I can help you coordinate it all along with all of the magical details that will make your vacation unforgettable. If I can please my family of TWELVE, I’m certain I can plan a dream Disney vacation for you as well.
When I travel and assist others, my biggest philosophy is to make the most of your time. To me, time should be spent doing what your individual travel party will enjoy and not wasting time with what you don’t want to do. Whether it’s a thrill seeking adventure of roller coaster and rides, a foodie tour through all four parks, or a fantastic family vacation to talk about for years, I know precisely how to do it.
The future of Disney is exciting, with many new attractions and experiences and I hope to continue to grow with my clients and the Disney Community. Within the next couple of years my Disney dreams are to visit Disneyland in California, my fiancé would love to see the Shanghai Disney Park, and I would like to become a Disney Vacation Club member.